FAQ & support

Answers to your top questions

Get clear, practical guidance on Microsoft 365 security and compliance for your business.

How do you secure Microsoft 365?

We follow Microsoft’s proven security framework to harden your tenant, eliminate common risks, and ensure every account and device is properly protected. Our team handles the full setup so you don’t have to worry about technical details.

What size of company do you work with?

AJX supports businesses of every size. From startups using Microsoft 365 Business Basic to established organizations on Business Premium or Enterprise, we tailor each engagement to match your licensing level, budget, and growth stage.

Will this affect my users?

No. Our changes are designed to run quietly in the background. We handle the configuration work while keeping your team’s daily workflow uninterrupted.

How quickly can we see results?

Most businesses see an immediate boost in their Microsoft Secure Score after our one-time hardening. With ongoing protection, improvements continue month over month as we monitor, patch, and train your team.

What’s included in a security assessment?

We review your Microsoft 365 environment, identify risks, and provide a clear, step-by-step plan to strengthen your security posture.

How do you prevent phishing attacks?

We use email filtering, user training, and multi-factor authentication to help block phishing threats.

Do you assist with compliance needs?

We help your organization stay audit-ready by strengthening Microsoft 365 security controls, generating clear reports, and simplifying compliance reviews.

Is ongoing support available?

Absolutely. Our ongoing support plans include monitoring, regular security reviews, and quick responses whenever issues arise, ensuring your protection grows with your business.

What happens after the initial setup?

After your environment is secured, we can continue with ongoing monitoring, monthly health checks, and fast support for any alerts or policy updates, keeping your protection current.

Will there be downtime during the process?

No. We schedule all changes to avoid interruptions. Our configurations are done behind the scenes so your team can keep working normally while we strengthen your environment.

How do I get started?

Getting started is easy. Book a free consultation and we’ll assess your Microsoft 365 environment, highlight key improvements, and walk you through the next steps to secure it.

Still have questions?

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Secure your business. Simplify compliance.

Get clear answers to your Microsoft 365 security questions. Explore how to protect your data, prevent threats, and meet compliance requirements with straightforward guidance.